We have after-hours phone coverage 24/7, 365 days a year.
When an older loved one in your life can't take care of themselves like they could in the past, you begin to worry. You worry about their safety and their health. You stay up at night thinking about their quality of life and how it can be improved. You may wonder whether you'll have enough time, energy, and patience to care for them while you balance your own family and work obligations. You've heard that most seniors - 94% according to Forbes - prefer to stay in their own homes as they age. But if the senior in your life can stay at home, what then?
For many families, home care in Palmetto, GA, presents an affordable, compassionate answer to that question. Home care is quickly becoming the first choice for older seniors because it supports the family while allowing your loved one to age gracefully in the familiar, safe surroundings of their own home and community.
If you're trying to keep your mom, dad, or senior relative safe and happy in the home they love, it's time to connect with Opa Home Care for a consultation.
At Opa Home Care, our goal is to serve your senior loved one throughout their aging journey. We do so by prioritizing a continuing care model customized to your senior loved one's needs. We often begin this relationship by providing compassionate in-home care services for seniors who only need a little help around the house. When a senior is discharged from a hospital or facility after a fall or illness, we offer short-term care in the weeks that follow their return home. And when a senior receives hospice and palliative care, we supplement that care by staying with them around the clock.
Opa's continuum of care involves a comprehensive approach to delivering healthcare services that are tailored to an individual's evolving needs over time. This integrated system covers preventive care, primary care, acute treatment, rehabilitation, and long-term support, with a focus on ensuring smooth transitions between different levels and settings of care.
By promoting coordination and continuity among healthcare providers and settings, the continuum of care aims to improve health outcomes, enhance the patient experience, and make more efficient use of resources, ultimately raising the overall quality of care provided to individuals and communities.
Simply put, families choose Opa because our caregivers and staff members truly care about the senior loved one in your life. Some highlights of our senior care program include:
We're proud to have a team of over 14,000 credentialed caregivers, CNAs, and nurses who work with our experienced leadership team to provide a tailored, efficient experience for clients.
When you trust Opa as your home care provider, you won't ever have to worry about your senior going without care. In the unlikely event that your scheduled caregiver must miss a shift, we'll have another caregiver lined up and sent to your home ASAP.
As in-home care experts, we understand that the need for compassionate care doesn't follow a 9-5 schedule. When you reach out with questions or concerns, you'll always find a person on the other end of the line. We'll take as much time as needed to understand your situation and work hard to set up intake in a quick, efficient manner.
At Opa Home Care, we know that no two seniors have the same needs and budget requirements. As such, we customize every one of our care plans to cater to your desires, needs, and budget.
In-home care is a valuable option for seniors who want to age comfortably in their own homes. Cost is a major concern for many families, but in-home care is often more affordable than people expect. Hiring an in-home caregiver for a few hours a week can be cheaper than other long-term care options, even for seniors with more complex needs. At Opa Home Care, we'll work with you to create a Care Plan that meets your needs and fits your budget. After assessing your or your loved one's care requirements, we'll design an in-home care plan that's both suitable and affordable for you.
Other potential resources to help offset potential home care costs can include:
Our team understands the challenges that come with aging. That's why Opa is dedicated to providing personalized care that's easily accessible. You can get started by calling one of our locations in Georgia, where a team member will listen to you and explain our in-home care options. We make scheduling calls and meetings simple, bringing dignity to you and your loved ones by offering a flexible, straightforward care process from beginning to end.
"Home is where the heart is." This saying may sound a bit cliche, but it holds true for many seniors in America. When given the choice, most older adults prefer to age in their own homes. According to an AARP study, three out of four adults over 50 want to stay in their homes and communities as they grow older.
When you consider why, it makes sense. A person's home represents a sense of security, comfort, and familiarity. Keeping seniors comfortable and healthy in their own homes as they receive care is the essence of aging in place. This approach ensures that, after spending time in a hospital or nursing facility, seniors can return home with the assistance of caregivers from home care agencies like Opa.
That's especially important because as we age, we often rely on others for assistance. When family members are too busy or live far away, in-home senior care becomes a practical solution. Home care services allow seniors to maintain personal independence while receiving reliable support from trained caregivers.
At Opa Home Care, we provide a comprehensive range of non-medical home care services to help seniors stay healthy while preserving their independence. As your senior loved one ages, giving them the gift of senior care is one of the best ways to express your love, especially if you live far away.
Some of the most common aging-in-place services we provide include:
If someone you care about is unable or unwilling to stay alone either during the day or overnight, our in-home caregiver services can provide the assistance they need. We understand that loneliness can have a significant impact on an individual's mental and physical health, and we are here to offer the necessary support to ensure their well-being.
Opa caregivers provide much-needed help with maintaining personal hygiene, dressing and eating, and aiding with mobility. We also provide transportation assistance, help facilitate communication, assist with medication management, offer support with home maintenance, and provide assistance with shopping and meal preparation.
Long-term spouses and partners rely on one another for companionship and love. That's why, at Opa, we can develop specialized care plans for aging couples who need home care in Palmetto, GA.
Opa caregivers are here to help you or your elderly family member with running errands like getting to and from medical appointments, picking up prescriptions or groceries, and attending community activities to stay engaged and active.
Sometimes, seniors need around-the-clock in-home care. Our experienced caregivers are available to stay with your loved ones for an extended period to ensure they stay happy and healthy at home.
Short-term care, also known as post-acute care, typically takes place following a hospital or skilled nursing facility discharge, which often occurs after a surgical procedure or illness necessitating assistance during the recovery period. Short-term care for surgery or illness recovery typically lasts several weeks. Our experienced short-term caregivers will follow your hospital's guidelines and your personalized support plan to ensure your senior's recovery and healing stay on track.
Some of the most common short-term home care services we provide at Opa include:
Loneliness can greatly affect someone's mental and physical well-being. That's especially true after having a major surgery or illness. If your loved one cannot or does not want to be left alone after being discharged from a hospital or care facility, our short-term caregivers are ready to help.
Short-term caregivers from Opa can provide essential support with daily personal care, including grooming, getting dressed, eating, and getting around. Our services also include transportation, communication assistance, medication management, household upkeep, and help with shopping and meal preparation.
We offer stand-by assistance while your senior loved one takes a shower, goes to the bathroom, moves from room to room, and walks outdoors. We can also provide stand-by assistance while your senior completes exercises and activities prescribed by Physical and Occupational Therapists.
Hospice care is not tied to a specific location; it's more about the approach to care itself. Most people who are nearing the end of their lives express a strong wish to spend their final months at home. This type of care involves a comprehensive team that considers the physical, spiritual, emotional, and social needs of the individual. Hospice focuses on providing comfort rather than pursuing curative treatments, without hastening the dying process.
While the hospice and palliative care team for your senior will provide medication and some additional support, they aren't able to be with your loved one all the time. Our caregivers are there to complement your hospice and palliative care team by offering round-the-clock assistance to the senior in your life. Opa caregivers can also ensure that the needs of a spouse are met during this challenging period. Our goal is to give your family the chance to cherish your loved one while our team takes care of their personal needs.
Homemaking services encompass a range of tasks, including cleaning, cooking, laundry, grocery shopping, home upkeep, and organization.
When a senior is going through hospice, personal care often suffers. We provide much-needed assistance with tasks such as eating, dressing, bathing, grooming, medication reminders, and more. That way, you can focus on spending time with your elderly parent or relative.
In challenging and emotional times, they say that it takes a village to stay healthy and focused. That's true in many aspects of life, but especially during hospice and palliative care. Our caregivers can help cook meals, provide transportation, and complete errands, so all you have to focus on is being present and positive.
At Opa Home Care in Palmetto, GA, a large percentage of our clients consist of selfless and concerned adult children who know their parents need extra help at home. Caring for your aging parents can be an incredibly rewarding act of love. As you reflect on the care they provided you while you were growing up, you now have the chance to reciprocate. However, caregiving comes with its own set of challenges. It's crucial to anticipate these challenges and learn how to effectively manage them in order to safeguard your own health and well-being.
Here are three of the most difficult challenges that family caregivers may encounter when looking after their elderly parents or loved ones.
As people age, their sleep patterns can be disrupted, causing them to wake up multiple times during the night. This can be due to a shift in their internal body clock, stress, or worry. If dementia is a factor, you may need to be vigilant, as sundowning and wandering could occur. Caring for your parents or a loved one requires a clear and rested mind, which is why getting enough sleep is essential for both your well-being and your ability to provide the best care. After all, you don't want to get so burnt out and tired that you take a trip to the hospital. Avoid getting burnt out and exhausted, as it could lead to a trip to the hospital.
Taking care of aging parents can feel overwhelming and like you're shouldering the entire brunt of responsibility. Moreover, thinking that you're the sole caregiver can be stressful and put unneeded strain on other relationships in your life. It's crucial to understand that caregiving is not a one-person task. Trying to handle it alone can lead to burnout, depression, and other serious health issues. It can also negatively impact the quality of care your parents receive.
Living with your parents can affect both your physical and emotional privacy, especially if one or both need significant amounts of attention. This can lead to feelings of fear and disorientation when you're not around. Similarly, it can be challenging for your parents to maintain their own privacy while you're taking care of them.
It's crucial to have a break from caregiving to maintain a healthy life balance. Opa's in-home caregivers can give you that essential time off while ensuring top-notch care for your parents. Our aging-in-place services provide opportunities for your parents or older relatives to socialize and enjoy engaging activities, all while giving you the chance to focus on self-care. Rest assured that your parents are in good hands while you take a well-deserved break.
One of the biggest reasons why clients choose Opa Home Care is because we believe working with seniors is a privilege. Our caregivers love what they do and find joy in keeping older adults healthy, happy, and safe at home. When we work with your loved one, we want to get to know them. We want to know the foods they like, the music they listen to, and what makes them feel comfortable. We want to know if they would rather watch a movie or go for a walk. They may forget to take their meds, but we'll be there night and day to remind them. Our goal is to provide the maximum amount of comfort, independence, and compassionate care to every client we serve.
The first step in getting quality home care in Palmetto, GA, starts with a one-on-one consultation with an experienced Opa care coordinator. This initial meeting is needed so our team can learn more about your needs and the level of care you require. If you're ready to help the senior in your life age in the solitude of their home, we're ready to help.
Location: 9755 Dogwood Road, STE 320, Roswell, Georgia 30075, United States
Phone: +1 866 373 2302
Office Hours 8:30a - 5:30p Monday - Friday. Additional hours are available by appointment.
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After Hours We have after-hours phone coverage 24/7, 365 days a year.
ExpandPALMETTO, Ga. - Georgia Sen. Jon Ossoff continues to pressure USPS Postmaster General Louis DeJoy to improve mail delivery services in the Peach State.On Wednesday, Ossoff met with DeJoy to discuss ongoing issues and improvement plans at the troubled Palmetto Regional Processing and Distribution Center.Ossoff's office told FOX 5 that the senator told the postmaster general that he's still hearing about delays from Georgia residents and insis...
PALMETTO, Ga. - Georgia Sen. Jon Ossoff continues to pressure USPS Postmaster General Louis DeJoy to improve mail delivery services in the Peach State.
On Wednesday, Ossoff met with DeJoy to discuss ongoing issues and improvement plans at the troubled Palmetto Regional Processing and Distribution Center.
Ossoff's office told FOX 5 that the senator told the postmaster general that he's still hearing about delays from Georgia residents and insisted more improvements are still needed.
"For months, I have sustained relentless pressure on USPS management to fully resolve disastrous performance failures impacting my constituents in Georgia. I’m still hearing from Georgia families and businesses about the difficulty they continue to face sending and receiving their mail, which is why I met today with Postmaster General DeJoy to again reiterate the need for further improvements and greater transparency. I will not rest until my constituents are well and fully served by the U.S. Postal Service," Sen. Ossoff said in a statement after the meeting.
The meeting comes just days after the United States Postal Service released its performance report for the second quarter of 2024, which found Georgia named the worst of the worst with a score of 63.70 out of 100.
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The scores are based on First Class Single Piece mail arriving on time with a two-day service standard. The national average score is 86.8, while USPS's target score is 93.
The slow mail issue in Georgia, particularly in the metro Atlanta area, has been a significant problem due to the consolidation of multiple mail processing facilities into a single Palmetto facility. This consolidation, part of the USPS's "Delivering for America" plan aimed at modernizing operations and reducing costs, caused widespread delays and service disruptions.
Sen. Jon Ossoff is continuing his oversight of the U.S. Postal Service, holding a press conference on the impacts of the mail delays.
Residents have reported missing or delayed mail, including critical items like medication, tax returns, and absentee ballots. The on-time delivery rate for first-class mail in Georgia plummeted to as low as 42% in March, down from 81% in February. The delays have been attributed to various operational challenges and bottlenecks at the new facility.
In response to these issues, Ossoff and Sen. Raphael Warnock, along with other local leaders, have demanded swift action from DeJoy. Earlier this week, Warnock requested DeJoy provide new information on how USPS plans to make sure that mail-in ballots are delivered in a timely manner.
DeJoy has outlined several steps to address the problems, including bringing in additional staff to rectify bottlenecks, revising transportation schedules, and increasing local trips to improve service.
In mid-June, DeJoy provided data that he said showed that mail service is recovering in the state in response to a letter from Ossoff.
Ossoff tours USPS facility in PalmettoNew insight on the enduring problems at the post office in north Georgia. Sen. Jon Ossoff toured the infamous Palmetto sorting facility to get a firsthand look at what’s going on.Georgia Sen. Jon Ossoff toured the postal service's infamous Palmetto sorting facility on Tuesday afternoon to get a firsthand look at the problems there.That facility has been the source of countless headaches across North Georgia leading to lost packages, medications, letters - and confidence in th...
New insight on the enduring problems at the post office in north Georgia. Sen. Jon Ossoff toured the infamous Palmetto sorting facility to get a firsthand look at what’s going on.
Georgia Sen. Jon Ossoff toured the postal service's infamous Palmetto sorting facility on Tuesday afternoon to get a firsthand look at the problems there.
That facility has been the source of countless headaches across North Georgia leading to lost packages, medications, letters - and confidence in the USPS.
The regional facility opened in February and was supposed to make things easier, but it’s done the exact opposite.
"USPS is letting Georgians down," Sen. Ossoff said. "It is my role, it is my obligation, it is my duty to hold them accountable."
While cameras weren't allowed in, Sen. Ossoff says he came here to apply the pressure on the people in charge.
Ossoff got an inside look at the postal service’s disastrous rollout of its regional processing facility in Palmetto. The post office did not let the press in with him. He says the problems here fall on the shoulders of the people calling the shots.
"It was not properly planned for," Senator Ossoff said. "It was not properly managed, there was no one in charge, and the results have been devastating for Georgians."
That poor management he says is on the shoulders of Postmaster General Louis DeJoy.
A few weeks ago, he slammed DeJoy’s actions as "baffling and disturbing."
When FOX 5 asked Ossoff if DeJoy should get the boot, he said he doesn't have the power to do so.
"The Postmaster General can only be fired by the board of governors and the Postal Service," Sen. Ossoff said. "I have extraordinarily low confidence in the Postmaster General based on the incompetent management."
The post office claims things are slowly getting better. Since March, it says first class performance has improved 30 percent:
"I’ll believe it when I see it," Sen. Ossoff said. "I’m looking for results and sustained results."
Sen. Jon Ossoff spoke to reporters after touring the USPS Atlanta Regional Processing Facility in Palmetto on Thursday afternoon.
With the presidential election right around the corner – he thinks absentee voters should take a posture of trust but verify.
"I would encourage folks to plan to vote by mail to do so as early as possible and to vigilantly monitor the progress of their ballots," Senator Ossoff said.
DeJoy has committed to getting things in order -- meaning back to pre-Palmetto performance rates – by the middle of June.
FOX 5 Atlanta has received dozens of phone calls and messages from residents who have had items lost in the mail or severely delayed, often resulting in bills not being paid or other financial difficulties.
U.S. Postmaster General Louis DeJoy Friday outlined a series to steps the postal service is taking to improve service at a regional mail processing center in Palmetto.In a letter to U.S. Sen. Jon Ossoff, D-Ga., DeJoy announced that more than 100 personnel from across the postal service have been sent to the Atlanta Regional Processing and Distribution Center (RPDC) “to work onsite to identify and rectify bottlenecks, conduct quality assurance, ensure Atlanta personnel are adhering to the new procedures, and ensure the timely pro...
U.S. Postmaster General Louis DeJoy Friday outlined a series to steps the postal service is taking to improve service at a regional mail processing center in Palmetto.
In a letter to U.S. Sen. Jon Ossoff, D-Ga., DeJoy announced that more than 100 personnel from across the postal service have been sent to the Atlanta Regional Processing and Distribution Center (RPDC) “to work onsite to identify and rectify bottlenecks, conduct quality assurance, ensure Atlanta personnel are adhering to the new procedures, and ensure the timely processing and dispatch of mail and packages.”
The federal agency also will revise transportation schedules between the regional center and other local processing centers to increase local trips, add processing capacity at the local centers, and shift cross-country volume away from the Atlanta facility until service stabilizes, DeJoy wrote.
A postal service restructuring plan launched at Atlanta and Richmond, Va., earlier this year aimed at stopping the agency from bleeding red ink resulted in massive delays in mail processing. At a Senate committee hearing last month, Ossoff revealed that only 36% of inbound mail handled by the Palmetto center was being delivered on time as of the end of February.
“The postal service is in the middle of a major new investment in our Georgia operations,” DeJoy wrote Friday. “Unfortunately, the initiation of the Atlanta RPDC led to a significant drop in performance, which was unanticipated.
“To address this challenge in a purposeful and deliberative manner, we will continue to devote substantial time, resources, and attention until the facility and network improvements are performing to the intended specifications.”
DeJoy had announced earlier this week that the postal service would call a pause in implementing the restructuring plan at least until next year to allow time to get a handle on the problems. However, that raised questions as to whether that pause would affect the processing delays already being experienced in Georgia.
Ossoff released a statement earlier Friday criticizing DeJoy for failing to provide updates the senator had requested regarding on-time mail delivery for Georgia families and businesses.
“I will continue fighting for the Georgians suffering from the postmaster general’s failure,” Ossoff vowed in a statement he released after receiving the letter.
This story was originally published May 21, 2024, 10:32 AM.
PALMETTO, Ga. — Channel 2 Action News is learning more about what is being done to deal with delayed and missing mail and what still needs to be fixed.Channel 2′s Tyisha Fernandes spoke to a business owner who says his packages are now getting damaged.[DOWNLOAD: Free WSB-TV News app for alerts as news breaks]“I mean they’ve got to know what’s going on because people like me are fi...
PALMETTO, Ga. — Channel 2 Action News is learning more about what is being done to deal with delayed and missing mail and what still needs to be fixed.
Channel 2′s Tyisha Fernandes spoke to a business owner who says his packages are now getting damaged.
[DOWNLOAD: Free WSB-TV News app for alerts as news breaks]
“I mean they’ve got to know what’s going on because people like me are filing claims,” business owner Ellis Seawright said.
Seawright believes the US Postal Service knows workers are not treating fragile packages with care. He said the last 10 things he sold on eBay got to the buyers on time but everything inside was broken badly.
“It appears the post office rushed to get boxes where they’re supposed to go and they may not be taking as much care of what’s in them,” Seawright said.
There was a video of a sorting machine throwing packages to the floor inside the Palmetto facility that could also explain some of the broken items.
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About six weeks ago Federal Post Master Louis Dejoy said in a senate hearing things would improve. A month later Sen. Jon Ossoff demanded an update.
Dejoy said he’s dispatched 100 personnel for network operations, engineering, logistics, & information technology and is making sure Palmetto workers adhere to new procedures.
The Palmetto facility now has operational meetings twice a day, seven days a week.
Dejoy said that back in March only 36% of mail was getting delivered on time. He says it’s now up to 81% after a couple of hiccups.
According to Dejoy, transportation schedules have been revised, he’s increasing local trips to improve service and he’s shifting cross-country volume away from Palmetto.
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Dejoy promised things would get even better and Ossoff promised to hold Dejoy accountable.
Ossoff expects another update from Dejoy in the next couple of weeks.
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DeJoy sent a letter addressing how the USPS would address the "significant drop in performance," which DeJoy described as "unanticipated."Credit: ProvidedATLANTA — Nearly a day after Georgia Sen. Jon Ossoff gave the United States Post Office a deadline for responding to questions about the long delays for processing mail at a new facility, Postmaster General Louis DeJoy has responded, outlining the steps the federal agency plans to take to help improve mail delivery.For weeks, Ossoff has been ...
DeJoy sent a letter addressing how the USPS would address the "significant drop in performance," which DeJoy described as "unanticipated."
Credit: Provided
ATLANTA — Nearly a day after Georgia Sen. Jon Ossoff gave the United States Post Office a deadline for responding to questions about the long delays for processing mail at a new facility, Postmaster General Louis DeJoy has responded, outlining the steps the federal agency plans to take to help improve mail delivery.
For weeks, Ossoff has been pressing the USPS for answers on delays at its new regional processing facility south of Atlanta in Palmetto, Georgia. The issues were first reported on by 11Alive after viewers contacted our station to report undelivered mail, missing medication and lost packages.
The delays in Atlanta trace to the new Atlanta Regional Processing & Distribution Center in Palmetto. It opened on Feb. 24, consolidating Atlanta, Augusta, Macon and Duluth area processing and distribution centers, which are each being repurposed as local processing centers. Atlanta, following on Richmond, Virginia, was one of the first regional areas to see major network changes.
11Alive has been tracking on-time rates for First Class mail for weeks. Operations are slowly improving but as of earlier this week, the on-time rate for all First Class mail still remains below 70%. Meanwhile, only 44% of single-piece letters are being processed on time.
Images from inside the facility showed mail stacked all throughout the warehouse.
Credit: Provided
Ossoff had set a deadline of May 16 to DeJoy to respond give concrete answers on how the USPS planned to improve delivery rates. On May 17, the day after the deadline, DeJoy sent a letter addressing how the USPS would address the "significant drop in performance," which DeJoy described as "unanticipated."
Among the steps to be taken include:
"We continue to contend with a variety of operational and workforce issues, but these will be addressed in short order," DeJoy wrote.
DeJoy said the USPS also said it uncovered what it called a "measuring" error in how some mail is tracked.
"To properly anticipate and manage processing operations we rely on sampling the collected volume, but the statistical distribution of the various product types had not been updated in more than 10 years to reflect the present-day mail mix. In effect, we were attempting run our processes-establish sort schedules, plan transportation, etc.-using predictions based on a product profile of the mailstream from more than decade ago," DeJoy's letter explained.
The postmaster said the USPS would be addressing this "failure in precision and management."
"We continue to address the challenges in a purposeful and deliberative manner, and we will continue to devote substantial time and attention until the improvements are performing to the intended specifications," DeJoy promised in his letter.
Earlier this week, the USPS announced plans to pause major changes to its network and how mail is processed until 2025, after lawmakers across the country expressed concerns.
The changes began as USPS started implementing a 10-year system modernization drive called "Delivery for America," which is also intended to significant reduce operating costs.
Those experiencing delays or who have not received mail can contact the newsroom with your concerns as we continue to cover this story. Fill out our online form below, and someone from our news team will follow up with you.
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